Privacy Policy

RedStrings Productions Pty Ltd. (“RedStrings”, “us” or “we”) respects your privacy and is seriously committed to protecting the privacy of the visitors to and members of its websites that post or link to this Privacy Policy, (collectively, the “Websites” or the “Sites”). This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any personal information and anonymous information that you submit or is otherwise collected through our Websites. In addition, please review the Terms of Use, which govern your use of the Sites.
This Privacy Policy sets out how RedStrings uses and takes precautions to protect information that you give to us or is collected by us when you use the Websites. We may change this Privacy Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Immediately after we post any changes to this Privacy Policy, those changes are deemed effective, whether or not you have reviewed them. By using our Websites after we post any changes to this Privacy Policy, you agree to accept those changes. By using the Sites, you understand and agree to the terms of this Privacy Policy. The Sites are owned by RedStrings and may be accessed in the United States and abroad. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction
This Privacy Policy is effective from 01/03/2020.

1. What we collect:
We may collect the following Personal Information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interest
• other information relevant to customers
• When you register on the Websites to become a member or registered use, we collect your e-mail address, a username that you choose and a password. We also collect (at your option) your website, phone, any other additional information you may volunteer.

We may also automatically collect non-personal or clickstream information (“Anonymous Information”) from you when you access our Websites. This can include, the type of browser you are using, the address of the website from which your visit originated, the operating system you are using, the domain name of your Internet service provider, the pages you visit on our Websites, and the duration of your visit.

2. What we do with the Information we might gather:

The Personal and Anonymous Information we gather from you on our Websites helps us learn about visitors to the Sites, our customers and potential customers. We use this information to personalize your experience, to better tailor the features, performance and support of our products and services, respond to inquiries and requests that you make. Additionally, for registered users, the Personal and Anonymous Information (collectively “Information”) we gather from you is used to set up secure user access and account to the Websites. All such collected Information is used for the following reasons:

• Internal record keeping.
• We may use the Information to improve our products and services, to process your transactions, to provide customer service, to perform research and analysis aimed at improving our products, services and technologies, and to display content that is customized to your interests and preferences.
• We may periodically send promotional emails, newsletters, or other communications about new products, services, special offers or other information which we think you may find interesting using the email address or other contact information which you have provided.
• We may also send you surveys or marketing emails to inform you of new products or services or other information that may be of interest. If you do not wish to receive marketing emails, you may follow the “unsubscribe” instructions included within each email communication.
• From time to time, we may also use your Information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the Information to customize the Website according to your interests.
• We may share your Information with service providers who perform services on our behalf. For example, Information may be shared when we may engage third party companies and individuals to facilitate our Websites, and to perform Websites-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Websites’ features) or to assist us in analyzing how our Websites is used.
• We may share your Information within our corporate group, including with our subsidiaries and divisions, all of whom may use your information for the purposes disclosed herein.
• Information about our customers, including Personal and Anonymous Information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which Personal and Anonymous Information would be transferred as one of the business assets of the company.
• We reserve the right to disclose your Information if required to do so by law (including to meet national security or law enforcement requirements), or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.
• Except as noted in this Privacy Policy, we will not sell or share your Personal Information.

3. Security:

The security of your Personal Information is important to us. We follow generally accepted industry standards to help protect your Personal Information, and in order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your Personal Information, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or by the unauthorized acts of others.

4. Use of Cookies and Other Technologies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit the particular Sites. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies allows us to identify registered users when they return to the Sites so that they can retrieve previous image search results, access Lightboxes, etc. We also use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs and is used for statistical analysis purposes.

5. Cookies offer you many conveniences:

• They allow us to identify registered users when they return to the Sites so that they can retrieve previous image search results, access Lightboxes and shopping carts and view their previous invoices.
• Cookies save you time by eliminating the need to repeatedly enter the same information.
• Cookies allow us to deliver personalized content to you, including search results and interest-based targeted advertising.
• Cookies help to protect your security by checking your login details and may help prevent fraud.
• Cookies remember your preferences when using the Sites.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Links to other websites:

Our Websites may contain links to enable you to visit other third party websites, including retail website and social media networks. We are not responsible for the content, security, or privacy policies of such third party websites and networks. No warranty is made with respect to other sites or networks, their security, or the content they contain, and we take no responsibility for them. Any use you make of the information provided on the Sites, or any sites or service linked to by the Sites, is at your own risk. You should exercise caution and look at the privacy statement applicable to the third party website in question.

7. Accessing and Controlling your Personal Information:

You may choose to restrict the collection or use of your Personal Information in the following ways:

• whenever you are asked to fill in a form on the Websites, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• if you have previously agreed to us using your Personal Information for direct marketing purposes, you may change your mind at any time by writing to or emailing our Privacy Officer at: [email protected].
• We offer you choices regarding the collection, use and sharing of your Personal Information. When you receive daily updates or newsletters, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below).
• If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
• Where provided under applicable law, you may request a copy of the personal information held by RedStrings about you and may ask about all recipients of the Personal Information, the purpose of the processing, request the correction of incorrect information, and request the blocking and deletion of such information by writing to or emailing our Privacy Officer at: [email protected]. We may require you to prove your identity with approved identification if you request this information.
• You have the right, where provided under applicable law, to ask us not to process your Personal Information for direct marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your information or clicking “unsubscribe” on the emails you receive. You can also exercise the right at any time by contacting our Privacy Officer at [email protected].
• We will retain your Personal Information for as long as needed to provide you with any services which you request. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Minors:

The Websites are not directed at anyone under the age of 18 and we do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, you should not use or enter information on the Sites. We do not knowingly collect Personal Information from anyone under the age of 18. If you are under the age of 18, do not use the Websites without the supervision of your parent or guardian. If you have any questions, please contact us at [email protected] .

9. Storage and Transfer of Information:

All the Information you provide may be processed and stored, transferred or accessed by entities around the world as described in this Privacy Policy. Specifically, the Anonymous and Personal Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), including the United States. It may also be processed by staff operating outside the EEA who work for us in connection with the activities outlined in this Privacy Policy. By submitting Anonymous and Personal Information and using our Websites, you agree to this transfer, storing and/or processing. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. Where provided under applicable law, you may request a copy of the Personal Information held by RedStrings about you or request the correction of incorrect information, and request the blocking and deletion of such Personal Information by contacting us at the address below. We may require you to prove your identity with approved identification if you request Personal Information. Any repeated access request may be subject to a fee to provide you with details of the Personal Information we hold about you. You have the right, where provided under applicable law, to ask us not to process your Personal Information.

10. Changes to This Privacy Policy:

We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we will revise the “last updated” date at the top of the Privacy Policy. If there are material changes to this statement or in how RedStrings will use or collect your Personal Information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this Privacy Policy whenever you visit one of our Sites.

11. Contact Information:

You can contact RedStrings by emailing our Privacy Officer at [email protected] or by postal mail at Privacy Officer, RedStrings Productions Pty Ltd, Bridgeways Precinct, 1 Bridgeway, Century City, Cape Town, 7441.